Terms and Conditions

Purchase Policy

At FurFreeStore.store, we aim to provide the best online shopping experience for our customers. Below, you will find our purchase policy outlining the process and guidelines for purchasing products from our store.

1. Ordering Process

• Product Selection: Browse through our website and select the products you wish to purchase.
• Add to Cart: Once you have selected the products, click on the "Add to Cart" button. You can continue shopping or proceed to checkout.
• Checkout: At checkout, provide the necessary information such as shipping address and payment details to complete your order.
• Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase.

2. Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
• PayPal
• Other secure payment options available at checkout

Your payment will be processed securely through our trusted payment gateway.

3. Shipping and Delivery

• Processing Time: All orders are processed within 1–3 business days.
• Shipping Time: Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided during checkout.
• Shipping Fees: Shipping fees are calculated based on your location and chosen delivery method. You will be able to review and confirm the shipping charges before completing your order.

4. Returns and Refunds

• Return Policy: We accept returns within 30 days of receiving your order. The items must be unused, in their original packaging, and in a resellable condition.
• How to Return: To initiate a return, please contact our customer support team at furfree.stores@gmail.com. They will provide instructions for returning the items.
• Refunds: Once we receive the returned items and confirm they meet the return criteria, a refund will be processed to the original payment method. Please note, shipping fees are non-refundable.

5. Customer Support

If you have any questions or need assistance with your order, please don’t hesitate to contact us:

• Email: furfree.stores@gmail.com
• Phone: +370 685 11725

6. Changes to the Policy

We reserve the right to update or change this purchase policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy.

Thank you for shopping with us at FurFreeStore.store!